An annual maintenance contract (AMC) is a yearly agreement where a maintenance company carries out scheduled preventive work on your property and responds to breakdowns, usually for a fixed fee.
What's typically included
- Scheduled AC servicing (often quarterly)
- Electrical, plumbing and general checks
- Reactive callouts with priority response
- Minor repairs within the scope
What to check before signing
- Visit frequency — how many preventive visits, and what each includes.
- Response times — for emergencies and normal requests.
- Parts — included, discounted or charged at cost?
- Exclusions — major replacements, specialist systems, cosmetic works.
- Reporting — will you get visit reports and photos?
Who benefits most?
- Landlords who want tenants' issues handled without being the middleman.
- Villa owners with multiple AC units, pumps and water heaters.
- Businesses that can't afford downtime.
- Portfolio owners who want one contractor and one report across properties.
Is it worth it?
If your property has several systems that need regular care — and in Dubai most do — an AMC usually costs less than paying for ad-hoc servicing and emergency repairs, and it reduces the chance of a mid-summer AC failure. See our AMC plans.
#AMC#maintenance#landlords
Written by the Awais technical team
Engineers and technicians at Awais Technical Services DWC-LLC, Dubai South.
